Health & Safety


Health & Safety is at the core of what we do as a union. Whether it is ensuring safe practices are adhered to, monitoring workplaces and offering advice on safe systems of work, you can guarantee that the CWU is protecting you in your workplace.

Key Safety Messages


Frequently Asked Questions

  • There is a dangerous dog on my walk. what should I do?

    Firstly, don't go in to the property if you feel that you are at risk. Report it to your line manager as soon as you can. Also make sure that you update the walk log to ensure that everyone who has to do the walk is aware of the potential issue. 

  • How do I report an accident at work?

    Firstly, make sure you are safe. Then report it to your line manager who will fill in an online form called an ERICA. Also report it to your H&S rep who will check that procedures are being followed and report it to the Area Safety Rep. Remember, accident books do not exist in the workplace anymore. Everything is to be reported via ERICA.

  • What does HIT mean?

    Always remember when stopping and leaving the vehicle to use the HIT process

    H-Handbrake on

    I-In gear

    T-turn the wheels 

    This will ensure that the vehicle will not roll away if the handbrake fails to hold the vehicle for whatever reason.

  • What does AVOID mean?

    AVOID is how you can protect yourself from dogs on delivery:

    A – Avoid interacting with all dogs

    – Value yourself; don’t put yourself at risk

    O – Observe; keep your walk log up to date

    I – Inform others of potential risk to stop them being attacked

    D – Defend yourself if necessary, using your delivery equipment

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